Our vision
To be the leading national institution in the provision of water and sanitation services.
Ceasefire Forecasted Plan & Strategic Vision 2025-2029
CMWU's plan for the post-ceasefire period, built on three priorities: restoring water and sanitation services after the war, sustaining the utility's operations, and developing its institutional capacity to become the Regional Water Utility under the water sector reform. It rests on a damage assessment showing more than 80% of Gaza's water and wastewater infrastructure destroyed or damaged, with losses exceeding USD 680 million.
Latest plan
20252029
In progress
Strategic framework
Where we are heading
Our mission
Providing the Gaza Strip residents with integrated, distinct and environmentally safe water and sanitation services through the optimal utilization of available resources and creative solutions.
Full document
Ceasefire Forecasted Plan & Strategic Vision 2025-2029
CMWU's plan for the post-ceasefire period, built on three priorities: restoring water and sanitation services after the war, sustaining the utility's operations, and developing its institutional capacity to become the Regional Water Utility under the water sector reform. It rests on a damage assessment showing more than 80% of Gaza's water and wastewater infrastructure destroyed or damaged, with losses exceeding USD 680 million.
Strategic goals
What the plan stands on
Goal 1
Reconstruction, rehabilitation and development of the water and sanitation services provided to citizens
Increasing the quantity and quality of supplied water, raising the efficiency of wastewater treatment plants, and improving operation and maintenance systems.
Goal 2
Achieving sustainability in CMWU's plans, programmes and services
Enhancing the efficiency of financial resources, expanding the service area to all municipalities towards becoming a regional service provider, and improving the promotion of external support.
Goal 3
Developing CMWU's institutional structure and its local partnerships
Adopting a unified tariff and raising collection rates, unifying and integrating the financial, administrative and technical systems, and strengthening CMWU's image and communication with the local community.
Our values
What we commit to in everything we do
Leadership
We work to raise the level of excellence in managing water and sanitation resources.
Innovation
We think differently and devise creative solutions to overcome crises.
Commitment to success
We are keen to provide the best service to our customers.
Responsiveness
We act proactively and with high responsibility to deliver timely solutions to water and sanitation problems.
Integrity
We deal with stakeholders according to the law and seek to recruit and retain a skilled, diverse workforce to ensure quality and excellence.
Team spirit
CMWU's success rests on a diverse, well-coordinated team committed to the highest levels of hard work, cooperation and communication.